App Store
How to prepare an App Store support URL
Create a public support page URL with the right information for app submission.
What is a support URL for?
A support URL gives users a place to ask questions, report bugs, and solve account issues. Reviewers can use it to confirm that users have a real support path.
What to include on the page
Include contact email, support hours, expected response time, FAQs, app name, and company information. The URL should be public and accessible without login.
How PAGEBOOK helps
Choose the support template, enter contact and operating details, and publish a support URL you can use for App Store submission.
Related templates
PAGEBOOK templates you can use after reading this guide.
Frequently asked questions
Can I use my homepage as the support URL?
Sometimes, but a dedicated support page is clearer for both reviewers and users.
Does the support page need a phone number?
Not necessarily. A working email address or contact form is usually the key requirement.
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