Startup

How to Create a Feature Request Page

Set up a feature request page that channels user feedback into actionable product decisions.

Why feature request pages matter

Users who feel heard stay longer. A dedicated feature request page shows customers you value their input, reduces scattered feedback across email and social media, and gives your product team a centralized source of user needs.

What to include on the page

Explain how to submit a request, what information to include (use case, not just the feature name), and what happens after submission. Show a few popular requests with their current status to demonstrate that you act on feedback.

Managing requests effectively

Set clear expectations about response time. Use status labels like 'Under Review', 'Planned', 'In Progress', and 'Shipped'. Link your feature request page to your roadmap so users can see the bigger picture.

How PAGEBOOK helps

Select the feature request template, add your submission process, popular requests, and guidelines, and publish a professional feature request page. Pair it with a roadmap page to show your product direction.

Frequently asked questions

Should I make all feature requests public?
Showing popular requests publicly builds community and reduces duplicate submissions. However, keep the details of your internal prioritization private β€” publish status updates without revealing your full decision-making process.
How do I handle requests I won't build?
Be honest and explain why. 'We appreciate this idea but it doesn't align with our current focus' is better than silence. Users respect transparency even when the answer is no.

Share this page