App Trust Score - Privacy Policy

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

A. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"), including, but not limited to:

• Email address (for account registration, premium subscription management, and support)

• Name / Nickname

• Payment information and transaction history (processed securely via third-party payment processors)

• Terms of Service and Privacy Policy agreement status (collected before account creation or specific user flows)

B. Media Files (Photos and Videos)

• Local Processing: To provide our core features (creating stickers, cropping, trimming videos, applying text, and manual cutout tools), the Service requires access to your device's camera and photo library.

• On-Device vs. Cloud AI: Most editing and image processing are performed directly on your device. For certain Premium AI features (such as AI background removal, precise hair cutout, and video background removal), media files may be temporarily uploaded to our secure cloud servers for processing. These files are processed immediately and are not stored on our servers after the operation is complete.

C. Usage Data and Device Information

We may collect information that your mobile device sends when you use our Service ("Usage Data"), which includes:

• Device information (Device ID, model, operating system version)

• Application usage logs, access times, and feature utilization

• Crash reports and performance data (via Firebase Crashlytics)

D. Tracking & Cookies Data

We use cookies and similar tracking technologies (like advertising IDs) to track the activity on our Service and hold certain information to optimize performance and deliver relevant advertisements.

2. How We Use Your Information

We use the collected data for various purposes:

• To provide and maintain our Service: Including project saving (via local Hive DB), rendering high-resolution PNG/MP4/GIF/APNG, and sharing to external messengers (KakaoTalk, Telegram, WhatsApp, Discord, Instagram, etc.).

• To manage your Premium Subscription: To verify subscription status, restore purchases, and grant access to Premium features (AI tools, premium fonts, watermark removal).

• To improve our Service: Analyzing usage trends via Firebase Analytics to develop new templates, sticker packs, and AI automated features.

• To serve advertisements: Displaying personalized or non-personalized ads to free-tier users via Google Mobile Ads.

• To provide customer support: Responding to inquiries sent via the Settings menu.

3. Data Retention and Storage

• Local Data: Your recent projects and editing history are stored locally on your device using encrypted local storage (Hive) and will remain until you delete the app data or uninstall the application.

• Account Data: We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this policy. In the event of account deletion, all associated personal data will be permanently deleted after 30 days.

4. Third-Party Service Providers and Data Sharing

We do not sell your personal information. We share your data with third-party service providers only to operate our Service, comply with the law, or protect our rights.

We utilize the following third-party services which may collect data according to their own privacy policies:

Provider

Purpose

Privacy Policy Link

Google (AdMob / Firebase / Play Store)

Analytics, Crash Reports, Ads, Payments

Google Privacy Policy

Apple (App Store)

In-App Purchases / Subscriptions

Apple Privacy Policy

5. Data Deletion and Security

We use commercially acceptable means to protect your Personal Data. When your personal information is no longer required or upon your request for account deletion, we promptly destroy it in a manner that renders it unrecoverable.

• How to request deletion: You may request deletion of your account and associated personal data at any time through the Settings menu within the app, or by contacting us at the email address listed below.

• Security measures: We employ encryption, access controls, and secure transmission protocols (HTTPS/TLS) to safeguard your data. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Children's Privacy

Our Service is not intended for use by children under the age of 13 (or the equivalent minimum age in the relevant jurisdiction). We do not knowingly collect personally identifiable information from children. If you become aware that a child has provided us with Personal Data, please contact us, and we will take steps to remove such information.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete the information we have about you.

• The right of rectification.

• The right to object to processing.

• The right of data portability.

• The right to withdraw consent.

To exercise any of these rights, please contact us using the details provided below.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: admin@pagebook.net

• Through the app: Settings → Support / Contact Us